Returns & Exchanges

At Collector Store, we want you to be completely satisfied with your curated fashion finds. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all designer tags attached and include the provided packing slip.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.